:root{--ink:#252632;--muted:#737581;--line:#e5e5ec;--accent:#452878;--wash:#f5f5f8;--paper:#fff;--new:#a26313;--work:#315ca3;--bad:#8c5360;--done:#367760;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;color:var(--ink);font-size:14px;background:var(--wash)}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,select,.dropzone{cursor:pointer}button{border:1px solid var(--line);background:white;border-radius:7px;padding:10px 14px;color:var(--ink);transition:background .15s,box-shadow .15s}button:hover{background:#f0eef6}button:active{transform:translateY(1px)}button:disabled{opacity:.6;cursor:wait}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #9677c8;outline-offset:3px}input,textarea,select{border:1px solid var(--line);border-radius:6px;padding:11px 12px;background:white;color:var(--ink);min-width:0}textarea{resize:vertical;line-height:1.6}h1,h2,h3,p{margin:0}a{color:var(--accent)}.sidebar{position:fixed;width:226px;inset:0 auto 0 0;background:#fff;border-right:1px solid var(--line);padding:29px 18px;display:flex;flex-direction:column;z-index:5}.brand{display:flex;align-items:center;gap:10px;text-decoration:none;font-size:12px;font-weight:750;letter-spacing:.6px;color:var(--ink);margin-bottom:48px}.brandmark{font-size:29px;font-weight:800;background:var(--accent);color:#fff;border-radius:10px;width:39px;height:39px;text-align:center;letter-spacing:-2px}.brand small{display:block;font-size:10px;letter-spacing:0;font-weight:400;color:var(--muted);margin-top:5px}.nav-label{color:var(--muted);font-size:10px;font-weight:650;letter-spacing:1.3px;margin:0 10px 13px}.nav-item{display:flex;align-items:center;gap:10px;width:100%;border:0;text-align:left;padding:12px 11px;margin-bottom:5px;color:#5a5b69;background:transparent}.nav-item>span:first-child{font-size:18px}.nav-item b{margin-left:auto;font-size:11px;background:#eeedf2;border-radius:4px;padding:3px 5px;font-weight:500}.nav-item.active{background:#eeebf6;color:var(--accent);font-weight:650}.nav-item.active b{background:#ded6ef}.sources-heading{margin-top:33px;display:flex;justify-content:space-between}.source-item{display:flex;width:100%;align-items:center;gap:10px;background:transparent;border:0;font-size:12px;padding:10px 11px;margin:3px 0}.source-item b{margin-left:auto;font-size:11px;color:var(--muted);font-weight:400}.source-item.active{background:#eeebf6;color:var(--accent)}.source-mark{width:23px;height:23px;display:inline-grid;place-items:center;border:1px solid #dcdce6;border-radius:6px;font-size:10px;font-weight:700;color:#626071;background:#f8f7fb;flex-shrink:0}.sidebar-bottom{margin-top:auto}.demo-note{font-size:11px;color:#686575;padding:15px 6px;border-bottom:1px solid var(--line);margin-bottom:16px}.demo-note small{display:block;font-size:10px;margin-top:7px;margin-left:12px;color:var(--muted)}.dot{display:inline-block;background:#967cba;width:6px;height:6px;border-radius:100%;margin-right:5px}.profile{display:flex;gap:9px;text-align:left;border:0;background:none;padding:0;align-items:center;width:100%;font-size:12px}.profile small{display:block;color:var(--muted);font-size:9px;margin-top:5px}.avatar{height:31px;width:31px;display:inline-grid;place-items:center;border-radius:100%;background:#e8e0f2;color:var(--accent);font-size:10px;font-weight:650;flex-shrink:0}main{margin-left:226px}.topbar{height:62px;padding:0 35px;border-bottom:1px solid var(--line);background:#ffffffb3;display:flex;align-items:center;justify-content:space-between;font-size:12px;color:#71717e}.topbar span{margin:0 13px;color:#a1a0ac}.topbar .workspace{font-size:11px;margin:0}.page-heading{padding:36px 35px 28px;display:flex;align-items:center;justify-content:space-between;gap:20px}.eyebrow{font-size:10px;letter-spacing:1.4px;color:var(--muted);font-weight:650;margin-bottom:11px}h1{font-size:30px;letter-spacing:-1px;font-weight:650}.page-heading p{font-size:13px;margin-top:10px;color:var(--muted)}.primary{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:550;white-space:nowrap;padding:12px 18px}.primary:hover{background:#34205d}.summary{display:grid;grid-template-columns:repeat(4,1fr);margin:0 35px 27px;border:1px solid var(--line);border-radius:10px;background:white}.metric{border:0;border-right:1px solid var(--line);border-radius:0;background:transparent;padding:19px 22px;display:flex;align-items:center;justify-content:space-between;text-align:left}.metric:last-child{border-right:0}.metric strong{font-size:28px;font-weight:550;letter-spacing:-1px}.metric span{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:7px}.status-dot{height:7px;width:7px;border-radius:100%;display:inline-block;background:var(--status)}.tools{display:flex;gap:12px;align-items:center;margin:0 35px}.view-toggle{display:flex;background:#eae9ef;padding:3px;border-radius:7px;flex-shrink:0}.view-toggle button{background:transparent;border:0;font-size:12px;color:var(--muted);padding:9px 12px}.view-toggle button.selected{background:#fff;color:var(--ink);box-shadow:0 1px 3px #29223b12}.search{display:flex;gap:9px;align-items:center;border:1px solid var(--line);background:white;border-radius:7px;padding:0 12px;flex:1}.search span{font-size:23px;color:#85828f}.search input{border:0;padding:11px 0;width:100%;font-size:12px;background:none}.search kbd{color:#9a99a4;border:1px solid var(--line);border-radius:3px;padding:0 5px}.filter select{font-size:12px;max-width:190px}.quiet{border:0;background:none;color:var(--muted);font-size:11px;padding:7px}.board-caption{display:flex;justify-content:space-between;margin:22px 35px 16px;color:var(--muted);font-size:11px}.board-caption select{padding:0;border:0;font-size:11px;background:transparent;color:#53525f}.board{padding:0 35px;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;min-height:440px}.column{min-width:0;background:#efeff4;border-radius:9px;padding:0 9px 16px;border:1px solid #e9e9f0}.column.dragover{outline:2px dashed var(--accent);background:#eae3f5}.column-head{display:flex;align-items:center;gap:7px;padding:16px 4px 15px;font-size:12px;font-weight:650}.column-head b{font-size:10px;color:#7a7988;background:#e1e1e9;border-radius:4px;padding:3px 5px;font-weight:500}.column-head button{margin-left:auto;border:0;background:transparent;padding:0 5px;font-size:18px;color:#93919e}.card{background:white;border:1px solid #e0dfe8;border-radius:8px;margin-bottom:10px;overflow:hidden;box-shadow:0 2px 3px #2d284005;position:relative}.card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--status)}.card:hover{box-shadow:0 4px 15px #2d284012;border-color:#bcb5ce}.card-main{display:block;width:100%;padding:16px 13px 11px 16px;border:0;text-align:left;background:transparent;border-radius:0}.card-main:hover{background:#fdfcfe}.card-meta{display:flex;justify-content:space-between;gap:4px;font-size:9px;color:#807d8c;margin-bottom:13px;align-items:center}.source-text{font-weight:550;color:#666171}.card-main h3{font-size:14px;line-height:1.45;font-weight:650;margin-bottom:8px;letter-spacing:-.2px}.company{font-size:11px;color:#75717f;margin-bottom:12px}.type-tag{font-size:9px;background:#f2f1f5;color:#686472;padding:4px 6px;border-radius:4px;display:inline-block}.card-message{font-size:11px;color:#777480;line-height:1.55;margin-top:12px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.card-owner{padding:10px 11px 11px 16px;display:flex;gap:5px;align-items:center;border-top:1px solid #f0eef4}.card-owner select{font-size:10px;border:0;background:none;padding:5px 0;width:100%;color:#625e6c}.card-owner .avatar{width:23px;height:23px;font-size:8px}.take{font-size:10px;border:1px dashed #c9bddb;color:var(--accent);padding:6px 9px;width:100%;background:#fcfaff;text-align:left}.card-foot{display:flex;justify-content:space-between;gap:5px;padding:0 13px 13px 16px;font-size:9px;color:#8a8693}.comment-count{border:0;padding:0;background:none;font-size:10px;color:#746d80}.comment-count.unread{color:var(--accent);font-weight:700}.empty-column{font-size:11px;line-height:1.6;text-align:center;padding:32px 8px;color:#95909f;border:1px dashed #d7d4df;border-radius:7px}.page-footer{margin:25px 35px;display:flex;justify-content:space-between;align-items:center;font-size:10px;color:#92909d}.board.list{display:block}.list .column{margin-bottom:18px}.list .card{display:grid;grid-template-columns:minmax(0,1fr) 200px 130px;align-items:center}.list .card-main h3{margin-bottom:3px}.list .card-main .card-meta{margin-bottom:6px}.list .company{margin:0}.list .card-message,.list .type-tag{display:none}.list .card-owner{border:0}.list .card-foot{padding:15px}.list .empty-column{padding:15px}dialog{border:1px solid var(--line);border-radius:14px;padding:0;max-height:92dvh;width:min(700px,94vw);color:var(--ink);box-shadow:0 30px 100px #1b14363d}dialog::backdrop{background:#25213365;backdrop-filter:blur(3px)}.dialog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;padding:25px 28px 20px;border-bottom:1px solid var(--line)}h2{font-size:23px;letter-spacing:-.6px;font-weight:650}.dialog-head p{font-size:12px;color:var(--muted);margin-top:8px}.icon-button{border:0;background:none;font-size:24px;padding:0;width:36px;height:36px;color:#787180}.form-content{padding:24px 28px}.form-content>label{display:flex;flex-direction:column;gap:8px;margin-bottom:18px;font-size:12px;font-weight:550}.form-content label span{color:#a13f55}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px;margin-bottom:18px}.form-grid label{display:flex;flex-direction:column;gap:8px;font-size:12px;font-weight:550}.form-content p{line-height:1.7;margin-bottom:15px}.attachment-heading{display:flex;justify-content:space-between;font-size:12px;margin-bottom:10px}.attachment-heading span{color:var(--muted)}.form-content .dropzone{border:1px dashed #c0b3d4;border-radius:8px;background:#f8f6fc;align-items:center;padding:20px;gap:7px;font-weight:400}.dropzone input{position:absolute;width:1px;height:1px;opacity:0}.dropzone:focus-within{outline:3px solid #9677c8}.dropzone.dragover{background:#e9e1f7}.upload-symbol{font-size:26px;color:var(--accent)!important}.dropzone small{color:var(--muted);font-size:11px}.file-row{display:flex;align-items:center;gap:10px;border:1px solid var(--line);padding:10px;border-radius:6px;margin-bottom:7px;font-size:12px}.file-row .file-name{flex:1;overflow-wrap:anywhere}.file-row small{color:var(--muted);font-size:10px}.file-row button{font-size:16px;border:0;padding:0 5px}.file-row a{overflow-wrap:anywhere}.file-icon{font-size:10px;font-weight:600;padding:8px 4px;background:#eeebf4;border-radius:4px;color:var(--accent)}.form-error{color:#a52f44;font-size:12px}.local-warning{color:var(--muted);font-size:10px}.dialog-footer{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);padding:17px 28px;position:sticky;bottom:0;background:white}.drawer{margin:0 0 0 auto;height:100dvh;max-height:100dvh;width:min(820px,100vw);max-width:100vw;border-radius:0;border:0}.detail-top{padding:21px 28px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;color:var(--muted);font-size:12px}.detail-body{padding:25px 28px}.detail-title h2{font-size:26px;line-height:1.35;max-width:650px;margin:10px 0 10px}.detail-title .company{font-size:13px}.detail-controls{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:22px 0}.detail-controls label{font-size:11px;color:var(--muted);display:flex;flex-direction:column;gap:8px}.detail-controls select{font-size:13px}.section-title{font-size:13px;font-weight:650;margin:25px 0 13px}.contact-strip{display:grid;grid-template-columns:1fr 1fr;gap:12px;background:#f7f6fa;border:1px solid var(--line);border-radius:8px;padding:17px;font-size:12px}.contact-strip small{display:block;font-size:10px;color:var(--muted);margin-bottom:6px}.original-message{white-space:pre-wrap;font-size:13px;line-height:1.75;color:#5e5969;border-left:3px solid #d9d1e6;padding:4px 0 4px 16px;overflow-wrap:anywhere}.tabs{display:flex;gap:25px;border-bottom:1px solid var(--line);margin-top:28px}.tabs button{border:0;border-radius:0;background:transparent;padding:14px 0;color:var(--muted);font-size:12px}.tabs button.active{color:var(--accent);border-bottom:2px solid var(--accent);font-weight:600}.comment{display:flex;gap:10px;margin:20px 0}.comment .bubble{flex:1;background:#f7f6fa;border-radius:0 9px 9px 9px;padding:13px 15px;min-width:0}.comment-header{display:flex;justify-content:space-between;font-size:11px;margin-bottom:7px}.comment-header time{font-size:10px;color:var(--muted)}.comment p{white-space:pre-wrap;line-height:1.7;font-size:12px;overflow-wrap:anywhere}.composer{margin-top:23px;border:1px solid #d9d2e5;border-radius:9px;padding:12px}.composer textarea{width:100%;border:0;min-height:78px;font-size:13px;padding:4px;resize:vertical}.composer-bottom{display:flex;justify-content:space-between;align-items:center;gap:12px}.composer-bottom label{font-size:11px;color:var(--muted);cursor:pointer}.composer-bottom label input{width:1px;height:1px;opacity:0}.composer-bottom .primary{font-size:12px;padding:9px 13px}.history-row{padding:15px 0;border-bottom:1px solid var(--line);font-size:12px;line-height:1.6}.history-row small{display:block;color:var(--muted);margin-top:4px}.reason-label{display:block;color:var(--muted);font-size:11px}.reason-label input{width:100%;margin-top:7px}.no-results{padding:40px;text-align:center;color:var(--muted)}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:100;background:#312740;color:white;border-radius:8px;padding:13px 20px;box-shadow:0 5px 25px #21172c33;font-size:13px;opacity:0;pointer-events:none;transition:opacity .15s}#toast.visible{opacity:1}.empty-discussion{color:var(--muted);font-size:12px;line-height:1.7;padding:24px 0}.detail-local{font-size:10px;color:var(--muted);margin-top:9px}.error-banner{padding:15px;color:#a52f44;background:#fff0f2}.metric.active{background:#f0ebf9}
@media(min-width:1600px){.board{gap:22px}.card-main{padding:20px}.card-main h3{font-size:16px}.card-message{font-size:12px}.card-meta,.card-foot{font-size:11px}.card-owner select{font-size:12px}}
@media(max-width:1150px){.sidebar{width:190px;padding:24px 12px}main{margin-left:190px}.brand{font-size:10px}.topbar,.page-heading{padding-left:22px;padding-right:22px}.summary,.tools{margin-left:22px;margin-right:22px}.board{padding:0 22px;grid-template-columns:repeat(2,minmax(0,1fr))}.board-caption{margin-left:22px;margin-right:22px}.metric{padding:16px 13px}.metric span{font-size:11px}.tools{flex-wrap:wrap}.search{min-width:220px}.page-heading p{max-width:340px;line-height:1.6}.workspace{display:none}}
@media(max-width:650px){.sidebar{position:static;width:100%;padding:16px;border-right:0;border-bottom:1px solid var(--line);display:block}.brand{margin-bottom:15px}.brand small{display:none}.brandmark{height:31px;width:31px;font-size:23px}.nav-label,.sidebar-bottom,#sources,.sources-heading{display:none}#navigation{display:flex;gap:5px}.nav-item{font-size:11px;gap:5px;padding:10px 7px;margin:0}.nav-item>span:first-child{display:none}main{margin:0}.topbar{display:none}.page-heading{padding:25px 17px;align-items:flex-start;flex-direction:column;gap:18px}h1{font-size:28px}.page-heading .primary{width:100%}.summary{margin:0 17px 22px;grid-template-columns:1fr 1fr}.metric{border-bottom:1px solid var(--line);padding:15px}.metric:nth-child(2){border-right:0}.metric:nth-child(n+3){border-bottom:0}.tools{margin:0 17px;gap:9px}.search{order:-1;flex-basis:100%}.filter{flex:1}.filter select{width:100%;max-width:100%}.board-caption{margin:20px 17px 14px}.board{padding:0 17px;grid-template-columns:1fr}.card-main h3{font-size:16px}.card-meta,.company,.card-message,.card-foot{font-size:12px}.card-owner select,.take{font-size:12px;min-height:35px}.column-head{font-size:14px}.page-footer{margin:20px 17px}.page-footer>span{display:none}.list .card{display:block}.form-grid{grid-template-columns:1fr}.dialog-head,.form-content,.detail-body{padding:20px}.contact-strip{grid-template-columns:1fr}.detail-controls{grid-template-columns:1fr}.dialog-footer{padding:16px}.detail-title h2{font-size:23px}.dropzone small{text-align:center;line-height:1.6}input,textarea,select{font-size:16px}.detail-top{padding:15px 20px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

.mobile-source{display:none}@media(max-width:650px){.mobile-source{display:block;margin:14px 17px 0}.mobile-source label{display:flex;align-items:center;gap:12px;font-size:12px;color:var(--muted)}.mobile-source select{flex:1;font-size:13px}}

/* Общая очередь: row-major порядок совпадает с хронологией, без группировки. */
.board{align-content:start;align-items:start;min-height:350px}.board>.card{margin:0;min-width:0}.card-source{font-size:10px;color:#77717f;border-top:1px solid #f0eef4;padding:9px 16px;background:#fdfcfe}.status-label{font-weight:600}.board.list .card{margin-bottom:10px;grid-template-columns:minmax(0,1fr) 200px 130px}.board.list .card-source{grid-column:1/-1}.queue-explainer{margin:35px 10px;color:var(--muted);font-size:12px;line-height:1.7}.queue-explainer strong{color:var(--ink);font-weight:600}.queue-explainer p{margin-top:10px}.assignment-note{padding:13px 15px;background:#f5f1fa;border-radius:7px;font-size:12px;color:#625476}.mobile-source{display:none!important}@media(max-width:650px){.queue-explainer{display:none}.board.list .card{display:block}.board-caption{gap:12px;font-size:10px}.card-source{font-size:11px}}
.login-page{display:grid;place-items:center;min-height:100vh;margin:0;padding:24px}.login-box{background:white;border:1px solid #e3dfe9;border-radius:20px;padding:40px;max-width:440px;width:100%}.login-box h1{font-size:30px;margin-top:16px}.login-box label{display:grid;gap:8px;margin-top:20px}.login-box input{width:100%;padding:12px;border:1px solid #d6d1df;border-radius:8px}.login-box .primary{width:100%;margin-top:12px}.card-foot>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:70%}

/* Very light status tint across the whole card, including its footer. */
.card{background:color-mix(in srgb,var(--status) 7%,white);border-color:color-mix(in srgb,var(--status) 16%,#e5e5ec)}
.card .card-main,.card .card-source{background:transparent}
.card .card-main:hover{background:color-mix(in srgb,var(--status) 3%,transparent)}
.card .card-source,.card .card-owner{border-top-color:color-mix(in srgb,var(--status) 10%,transparent)}
.card .type-tag{background:#ffffff70}
.card .take{background:#ffffff70}

.card-foot{flex-wrap:wrap;align-items:center}.quick-bad{border:1px solid #d8c4ca;background:#ffffff70;color:#8c5360;font-size:10px;padding:5px 8px;white-space:nowrap}.quick-bad:hover{background:#f2e5e9}